Company Description

Starting pay rate $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

As an Excursions Captain, you will:

Have enthusiasm, energy, and job devotion to provide the best experience for guests.
Plan, prepare, participate, arrange & conduct adult and children’s excursions while maintaining brand standards.
Prepare, participate, arrange, and conduct special events.
Work with excursion manager on day-to-day excursion related tasks
Assist with presenting to manager or director ideas and budgets for excursion & special event activities.
Assist excursion manager with maintaining contact with vendors, local entertainment establishments and suppliers of activities related businesses.
Fill out daily log and tally guest participation.
Handle money transactions and accounting procedures.
Sign up guests for excursion activities.
Enforce safety rules and procedures with resort guests.
Perform other tasks related to recreation and adventure deptartment; including clerical/administrative duties, budgeting, working with leadership on industry trends for excursions and special events.
Maintain inventory of excursion or event items as needed.

Qualifications

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Previous experience with leading excursions, events, or activities for guests in a hospitality setting.
Must be able to stand for an extended period of time as 90-100% of the shift is standing.
CDL with passenger endorsement is a plus.
Must be able to work weekends and holidays as needed.
Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

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Excursion Captain