Job Description
**MUST HAVE A MINIMUM OF 5 YEARS EXPERIENCE IN YACHT REPAIR OPERATIONS**
Pay/Salary will be based on industry experience.
WE ARE a leading yacht repair company, renowned for delivering top-tier marine services to boat owners and enthusiasts. Our unwavering commitment to quality workmanship, customer satisfaction, and industry-leading standards sets us apart. As we expand, we seek an experienced Operations Manager with a strong personality to orchestrate and streamline our daily operations.
Position Overview: The Operations Manager at our Services will be a dynamic, results-oriented leader responsible for ensuring our facility's efficient and effective operation. This role demands decisive decision-making and assertive management in a fast-paced, high-performance environment.
Key Responsibilities:
- Exercise assertive authority to maintain daily operations, guaranteeing a smooth and efficient workflow within the company.
- Lead and manage a diverse team of technicians, administrative staff, and support personnel, employing a commanding presence.
- Collaborate with the management team to formulate and execute aggressive operational strategies and initiatives, aiming for increased efficiency and productivity.
- Vigilantly monitor and optimize project timelines, budgets, and resource allocation to ensure projects are completed on time and within stringent budgets.
- Enforce rigorous quality control procedures, ensuring every aspect of our yacht repair and services adheres to the highest standards.
- Tackle client communications with authority, delivering exceptional customer service by rapidly addressing inquiries and resolving issues.
- Command inventory management, procurement processes, and vendor relationships, ensuring unceasing access to crucial materials and resources.
- Continuously scrutinize and enhance operational processes, fiercely seeking efficiency improvements and cost reduction.
- Maintain strict compliance with all safety and environmental regulations, demonstrating an unwavering commitment to responsibility.
Requirements:
- Preferred educational background includes a bachelor's degree in business management, operations management, or a related field.
- Proven track record in high-pressure operations management, ideally within the marine or yacht repair sector.
- Display a powerful leadership style, comfortably making assertive decisions and managing high-performing teams.
- Exceptional troubleshooting and decision-making prowess.
- Uncompromising organizational and time management skills.
- Commanding communication and interpersonal abilities.
- Proficiency in ruthless project management and strategic resource allocation.
- In-depth knowledge of marine industry safety and environmental regulations.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- YACHT REPAIR: 5 years (Required)
- Operations management: 5 years (Required)
- Repair and Maintenance: 5 years (Required)
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